Bytepulse Innovations Private Limited (“we,” “our,” “us”) runs Momentsstore as a destination for those who seek refined style. We prioritize user (“you,” “your”) privacy and are committed to securing the information you share with us. Your trust is important, and we take data privacy seriously. This Privacy Policy explains how we handle your information when you use our website.  

• We collect only the necessary details to enhance your shopping experience.  
• Your data is used responsibly for processing orders, customer support, and website optimization.  
• We never sell your information to third parties.  
• By using our website, you accept the terms outlined in this policy.  
• Read this policy carefully to understand your rights and data protection measures.  

What Information Do We Gather?  

1. Details You Provide to Us  

When you engage with our website, we collect certain details, including:  

• Account & Order Information: Name, email, phone number, shipping, and billing address.  
• Payment Data: Securely processed through third-party payment services without storing sensitive details.  
• Customer Service Requests: Information you share when reaching out for assistance.  

2. Data Captured Automatically  

Some data is collected as you browse to improve website functionality:  

• Device & Browser Information: IP address, browser type, and operating system.  
• User Behavior: Pages visited, time spent, and interaction patterns for analytics.  

3. Tracking & Cookies  

Cookies and similar technologies are used to personalize your shopping experience:  

• Session Cookies: Enhance navigation and store shopping cart items.  
• Analytics Cookies: Help us understand visitor behavior and optimize performance.  
• Preference Cookies: Remember login details and settings.  
• Control Options: You can manage cookie settings through your browser.  

How We Utilize Your Data  

Your information helps us serve you better in various ways:  

1. Processing Your Orders: Ensuring accurate order fulfillment and smooth transactions.  
2. Enhancing User Experience: Customizing recommendations based on shopping habits.  
3. Providing Customer Assistance: Responding to inquiries and resolving issues efficiently.  
4. Marketing (With Consent): Sending promotional updates about new collections and exclusive offers.  
5. Ensuring Security & Compliance: Preventing fraud and adhering to legal requirements.  

Who Has Access to Your Information?  

Your data is shared only when necessary, with trusted third parties:  

• Payment Providers: Facilitate secure transactions without storing payment details.  
• Shipping Partners: Ensure efficient order delivery.  
• Legal Authorities: If required by law, we may share information in compliance with regulations.  
• Service Providers: Help us improve website functionality, analytics, and customer support.  

We do not sell, trade, or misuse your data in any way.  

How We Safeguard Your Information  

We implement strong security measures to keep your data protected:  

• Data Encryption: Sensitive details are encrypted to prevent unauthorized access.  
• Restricted Access: Only authorized personnel handle personal data.  
• Ongoing Monitoring: Regular system audits help prevent security threats.  

Despite these safeguards, we encourage you to use strong passwords and avoid sharing login credentials.  

How Long Do We Retain Your Data?  

We store your information only for 8 to 12 months:  

• Active Accounts & Order History: Kept for customer support.  
• Marketing Data: Retained unless you opt out.  
• Legal Requirements: Certain records may be preserved for compliance purposes.    

Once no longer needed, data is securely deleted or anonymized.  

Understanding Cookies & Their Use  

Cookies enhance website functionality and personalization.  

• Why We Use Cookies: Improve website navigation, track shopping preferences, and store login details.  
• Your Control: Adjust browser settings to manage or disable cookies.  
• No Personal Data Storage: Cookies do not store financial or sensitive personal details.  
• Analytics & Optimization: Track visitor activity to improve site efficiency.  

Disabling cookies may affect certain website features.  

Legal Compliance & Dispute Resolution  

This Privacy Policy is governed by Indian laws.  

• All disputes shall be resolved in accordance with local legal frameworks.  
• By using our website, you acknowledge and agree to this policy.  
• Any legal concerns should be directed to our customer support team.  

Children’s Privacy & Data Protection  

Our website is designed for shoppers who are 18 years or older and does not knowingly collect data from individuals under 18.  

• If we identify such data, we promptly delete it.  
• Parents or guardians may contact us to request data removal.  
• We encourage responsible internet use for minors.  

Your Rights & Data Control  

As a user, you have rights regarding your personal data:  

• Access & Corrections: Request to view or update your information.  
• Data Deletion: Ask for account removal along with associated data.  
• Marketing Preferences: Manage opt-ins for promotional communications.  
• Inquiries & Concerns: Contact us regarding data privacy matters.  

We are committed to maintaining transparency and giving you control over your data.  

Policy Updates & Revisions  

We may update this Privacy Policy from time to time.  

1. Notifications: Significant updates will be announced on our website or via email.  
2. Your Responsibility: Continued use of our website implies acceptance of updated terms.  
3. Review Periodically: We recommend checking this policy regularly for changes.  

If you disagree with any updates, you may discontinue using our services.  

Contact Us  

Feel free to get in touch with us and get answers for your queries related to our Privacy Policy.  

bytepulseinnovationspvtltd@gmail.com